Hastings direct phone number opening times
Hastings Direct is one of the leading providers of car, home, bike and van insurance in the UK. They also offer personal loans and breakdown assistance. If you are a customer of Hastings Direct or you are interested in their products and services, you may want to know how to contact them and what are their opening times.
In this blog post, we will answer some of the most common questions about hastings direct phone number and opening times, such as:
- What is hastings direct phone number?
- What are hastings direct opening times?
- How can I contact hastings direct online?
- How can I contact hastings direct on social media?
We will also provide you with some useful tips and resources to help you get the best out of your Hastings Direct experience.
Contents
What is Hastings Direct Phone Number?
The main hastings direct phone number is 0333 321 9801. You can use this number to get a quote, renew or cancel your policy, make a claim, report an incident, get breakdown assistance, or make a complaint. You can also use this number to get a personal loan from Hastings Direct.
What are Hastings Direct Opening Times?
The hastings direct opening times vary depending on the type of enquiry and the day of the week. Here are the general opening times for the customer service team:
- Monday to Friday: 8 am – 6 pm
- Saturday: 9 am – 5 pm
- Sunday: 9 am – 1 pm
- Bank holidays: 9 am – 1 pm (except Christmas Day, Boxing Day and New Year’s Day, when they are closed)
Please note that these opening times may change due to unforeseen circumstances or special occasions. You can always check the latest opening times on their website or their app.
How Can I Contact Hastings Direct Online?
If you prefer to contact hastings direct online, you have several options:
- You can use their online help centre, where you can find answers to frequently asked questions, manage your account, report and track a claim, get breakdown assistance, and more. The help centre is available 24 hours a day, seven days a week.
- You can use their mobile app, which allows you to access your policies, payments and documents, change or update your policy, start or track a claim, and more. The app is rated 4.6 on the App Store and 4.5 on Google Play as of 10/2025.
- You can use their live chat service, which allows you to chat with a customer service agent in real time. The live chat service is available from Monday to Friday: 8am – 6pm and Saturday: 9am – 1pm.
How Can I Contact Hastings Direct on Social Media?
If you want to contact hastings direct on social media, you can follow them on Facebook, Twitter, Instagram, YouTube and LinkedIn. You can also send them a message or comment on their posts. They usually respond within a few hours during their opening times.
Tips and Resources for Hastings Direct Customers
Here are some tips and resources to help you get the best out of your Hastings Direct experience:
- If you want to learn more about Hastings Direct, you can visit their website, read their blog, watch their videos or read their reviews.
- If you want to save money on your insurance, you can check out their offers and discounts, such as multi car insurance, smart miles insurance, no claims discount protection and more.
- If you want to improve your driving skills and safety, you can try their YouDrive app, which monitors your driving style and gives you feedback and rewards based on your performance.